PRIVACY POLICY

At HOMEGLOWSOFT, your control over personal information begins the moment it reaches us.

When we receive data
We receive your full name, shipping address, billing address, email address, and IP address. We collect this information only when you place an order or browse our site. Your full name, addresses, and email enable us to process and deliver your purchase. Your IP address helps us understand how our site functions across browsers and operating systems — no other technical data is gathered for this purpose.

Why and how we act on it
We act only when necessary to fulfill your order or maintain site functionality. We do not use your personal information for marketing unless you give explicit permission. If you subscribe to our newsletter, we send occasional updates about new products and promotions — and you control whether those continue. You may withdraw consent for marketing at any time by emailing cs@homeglowsoft.com.

What you control
You decide whether to share information for marketing. You decide whether to stay subscribed to updates. You decide whether your data remains in our systems. You have the right to access, correct, amend, or delete your personal information. You may register a complaint or request more information about how your data is handled.

How we keep it secure
We store your data only as long as needed to complete your order and support basic site operations. We do not disclose your information to third parties except where required to fulfill your order — for example, sharing your shipping address with a carrier. We do not sell your data. We do not retain it indefinitely.

When things change
We post updates to this Privacy Policy on this page. Changes take effect immediately upon posting. If HOMEGLOWSOFT undergoes a merger or acquisition, your information may be transferred to the new owner to ensure continuity of service and order fulfillment.

How to reach us
To act on any of these rights — or simply ask a question — email cs@homeglowsoft.com. We respond to all privacy inquiries within 5 business days.